Privacy Policy
Effective Date: August 5, 2026
SUDIS respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide through our website and online forms.
Information We Collect
When you submit a form through our website, we may collect information including:
Name
Phone number
Email address
Home address
Date of birth
Medical information you voluntarily provide
Referral information
Pharmacy information
Insurance information
Other information necessary to coordinate Medication Assisted Treatment (MAT) services
We collect this information only for purposes related to providing services you request.
How We Use Your Information
We use the information you provide to:
Coordinate Medication Assisted Treatment (MAT) services
Process referrals
Contact patients and referring providers
Schedule appointments
Coordinate pharmacy services
Respond to inquiries
Maintain internal records
Improve our services
We do not sell your personal information.
SMS Communications
By providing your mobile number and selecting the SMS consent option on our forms, you consent to receive text messages from SUDIS regarding the services you have requested.
Types of Messages
SUDIS may send SMS messages for purposes including:
Appointment reminders
Referral updates
Prescription notifications
Care coordination
Responses to your questions
Customer support communications
Service-related notifications
Message Frequency
Message frequency varies depending on your interaction with SUDIS and the services you request.
Message and Data Rates
Message and data rates may apply according to your mobile carrier's plan.
Opt-Out
You may opt out of receiving SMS messages at any time by replying STOP to any message.
After opting out, you will receive a confirmation message. No additional SMS messages will be sent unless you provide consent again.
Help
For assistance, reply HELP to any text message or contact us at:
Consent
Consent to receive SMS messages is not a condition of receiving services.
Mobile Information Privacy
SUDIS does not sell, rent, or share mobile information for promotional or marketing purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
Mobile information may be shared only with service providers that support SMS delivery on behalf of SUDIS or when required by law.
Your mobile number will be used only to provide the SMS communications you have requested.
Information Sharing
Outside of SMS delivery providers and legal requirements, we share information only as necessary to coordinate patient care and services.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect the information submitted through our website.
While no system can guarantee absolute security, we strive to protect your information using industry-standard practices.
Third-Party Services
Our online forms utilize trusted third-party platforms, including Google Forms and Google Workspace, to securely collect and process submitted information.
These providers maintain their own privacy and security practices.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page along with the updated Effective Date.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page along with the updated Effective Date.